Terms & Conditions

TERMS AND CONDITIONS

Cooling Co. Maintenance (PTY) Ltd is a leading supplier and installer of cooling, heating, ventilation, and refrigeration solutions for commercial, residential, and industrial applications.

 

  • To ensure the continued validity of the supplier warranty, all air conditioning equipment purchased and/or installed by Cooling Co. Maintenance must undergo bi-annual (every six months) maintenance. The bare minimum is twice a year. Due to weather, the unit’s age, and usage, your air conditioner may require more frequent maintenance.

 

  • To ensure the continued validity of the supplier warranty, all refrigeration units purchased and/or installed by Cooling Co. Maintenance must undergo bi-annual (every six months) maintenance. The bare minimum is twice a year. Due to usage, age, and weather conditions, your refrigeration equipment may require more frequent maintenance.

 

  • Electrical power points are to be supplied by your electrician within 1 meter of the outdoor unit. This is for your account; we are not responsible for the power supply. A pipe run of 5 meters is free of charge. Additional lengths will be charged at R350 p/m.

 

  • Proof of the service record must be provided with a warranty claim.

 

  • All quotes are subject to stock availability and are valid for 30 days.

 

  • Cooling Co. Maintenance is not liable for any plaster or building work that may be required.

 

Click on the below to download supplier warranty documents.

Samsung Standard Domestic Warranty Card

 

Alliance Domestic Warranty Card 4+1

 

Daikin Warranty Letter

 

Midea Warranty Policy and Procedure